House of Memories – Privacy Policy

Introduction

We take the protection of user data very seriously and are committed to protecting the information users provide in connection with the use of our services.

This Privacy Policy explains how we collect, use, and disclose your data when you access our digital services.

What Data Do We Collect?

Non-Personal Data:

Technical and aggregated usage information that does not identify an individual.

Personal Data:

Information that identifies you or could reasonably identify you, such as:

• Name
• Email address
• Address
• Phone number
• IP address

How Do We Collect Data?

• When you use our services
• When you contact us directly
• From third-party sources
• When registering via third-party providers (e.g., Facebook or Google)

Why Do We Collect Data?

• To provide and operate our services
• To improve and develop services
• To respond to inquiries and support requests
• To analyze usage patterns
• To improve security and prevent fraud
• To comply with legal obligations
• To send updates and marketing communications (opt-out available)

Data Sharing

We may share data with service providers (e.g., hosting providers, technical support).

We may also disclose data if legally required or to protect rights and safety.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve performance, security, and user experience.

We do not sell personal data.

Data Storage Locations

Data may be stored in the United States, Ireland, South Korea, Taiwan, Israel, or other jurisdictions as required for service provision.

Data Retention

We retain data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

Data is stored on secure servers behind firewalls with HTTPS protection.

Payment processing complies with PCI-DSS standards.

Absolute security cannot be guaranteed.

Minors

Our services are not intended for minors. We do not knowingly collect data from children.

EU User Rights (GDPR)

EU residents may request:

• Access to personal data
• Correction
• Deletion
• Restriction of processing
• Objection to processing
• Data portability
• Filing a complaint with a supervisory authority

CCPA Rights

California residents may request access or deletion of their data.

We do not sell personal data under the CCPA.

Updates to This Policy

We may update this Privacy Policy periodically. Continued use of services constitutes acceptance of updates.

Contact

Saskia Shasha
Bundesallee 142
12161 Berlin
Email: info@house-of-memories-concept.store