YUUNRI Privacy Policy (GDPR-Compliant)

1. Introduction

This Privacy Policy describes how YUUNRI UG (haftungsbeschränkt) ('YUUNRI', 'we', 'our', or 'us') collects, uses, stores, and protects your personal data when you use our app-based marketplace platform available at www.yuunri.com and via our mobile applications (collectively, the 'Platform'). This Policy is fully compliant with the EU General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is:
YUUNRI UG (haftungsbeschränkt)
Registered in Berlin Germany
Email: privacy@yuunri.com

3. What Personal Data We Collect

- Contact data: name, email, phone number, shipping address
- Account credentials: username and encrypted passwords
- Transaction data: order history, payment method (note: no card data stored)
- Device data: IP address, location, browser type, operating system
- Vendor data: business profile, store details, tax ID, banking information
- Cookies and usage data (with consent)

4. How and Why We Use Your Data

We use your data to:
- Create and manage user or vendor accounts
- Process orders and payments
- Facilitate delivery services
- Provide customer support
- Monitor platform performance and improve services
- Comply with legal and regulatory obligations
Legal basis: performance of a contract, legal obligations, legitimate interest, and user consent (for marketing).

5. Sharing Your Data

We only share your personal data with:
- Vendors for order fulfillment
- Payment processors (PCI-DSS compliant)
- Third-party logistics and delivery partners
- IT and hosting providers under strict data protection agreements
We do not sell your data to third parties.

6. International Transfers

Where data is transferred outside the European Economic Area (EEA), we implement Standard Contractual Clauses or other appropriate safeguards in accordance with GDPR.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined above or as required by law (e.g., tax records retention). You can request deletion at any time.

8. Your Rights

- Access your personal data
- Correct or update your data
- Request deletion of your data ('right to be forgotten')
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
- File a complaint with a data protection authority

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze usage. You may manage your preferences through your browser or our cookie banner.

10. Data Security

We implement strong technical and organizational measures to protect personal data against unauthorized access, misuse, or loss, including encryption, secure hosting, and access controls.

11. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be notified via email or through our platform. Continued use of the platform after changes constitutes acceptance.

12. Contact Us

For any questions about this Policy or to exercise your data rights, please contact:
Email: privacy@yuunri.com

YUUNRI is a digital marketplace platform operated via mobile and web applications, specializing in the aggregation of African products, goods, and services from third-party vendors. It enables users to browse, order, and pay for items from a variety of independently operated shops and service providers. YUUNRI provides the technological infrastructure for transactions but does not own, stock, or directly sell any products listed on the platform.

All sales contracts are concluded directly between the customer and the respective vendor. While YUUNRI facilitates order placement, payment, and coordination of deliveries (via integrated third-party logistics partners or vendor arrangements), it does not assume any liability for the quality, legality, or delivery of goods and services offered by vendors.

YUUNRI’s revenue model is based on:

By using the platform, both users and vendors acknowledge that YUUNRI acts solely as an intermediary and is not responsible for the fulfillment, condition, or legality of products or services sold.